Frequently Asked Questions (FAQs)

I have video tapes that need to be transcribed. Do you transcribe video tapes?

Yes, we do. If you have a copy on VHS, CD-ROM, VCD or DVD, we can transcribe it. And we can include timecode with our transcripts for a small additional fee. If you have a digital video tape, just make a VHS or audio cassette copy and send that to us to transcribe.

Can you transcribe digital audio files on Websites or e-mailed to you over the Internet?

Yes, we are one of the few companies that can transcribe directly from our computers. We can handle all digital formats including Real Audio, MP3, Windows Media files and Olympus DSS files.
You can e-mail us your sound files if they are under 10 mb in total, mail them to us on a CD-ROM, or tell us where they are on the Internet, and we will quickly transcribe them and send you back a typed transcript via e-mail.
Typically, even an inexpensive full-size recorder will produce better sounding tapes than an expensive micro. Add an external microphone and you can usually get clear, easy to transcribe recordings. If you do a lot of recordings, we recommend a professional cassette recorder or mini-disk recorder. It will pay for itself in transcription savings.
Although Fantastic Transcripts does all it can to type accurate transcripts from micros, we usually have to spend more time working on these tapes, listening to them over and over, sometimes even re-recording them and digitally cleaning up the audio before we can work on them. This winds up costing you more money, usually adding an extra couple of hours of work.
These are some of the reasons why we do not recommend the use of microcassettes.

We would like an interactive CD-ROM made of our conference. Do you do that?

We are partnered with several multimedia companies that can turn your conference into a CD-ROM or DVD. We will handle the transcription and audio mastering and supervise the design, and our partners will handle the programming and disc mastering. Small jobs we can do in-house.

I would like to put my conference on the Internet. Can you help?

Certainly. We can digitally encode audio and video recordings from your conference and create a Web site that makes these sessions available 24 hours a day, seven days a week for anyone in the world to attend. You can hear some of our work at The Independent Institute Web site.
Call us and we can discuss the details with you.

Why are some all of the speakers not identified or misidentified in my transcript?

We our do our best to identify who is speaking in our transcripts, but there are times when it isn't clear who is speaking, especially if participants have similar-sounding voices or accents, or if the speakers aren't identified originally and there's no way to infer it from the dialogue.
We try not to guess, but sometimes we're fooled. We usually suggest that somone who was at the recording read over the transcripts, especially if they're going to be printed or posted to a Website.

I think I lost a transcript you did for me. Is there any way I can get a copy?

We archive our transcripts for such emergencies and there is a good chance we can find your missing transcript - even a year or two later. Contact us and we will do a search for you at no extra charge.

What other services do you offer?

We offer a wide range of secretarial and communication services for our clients.
We type manuscripts, digitize and encode audio and video, certify court transcripts, proofread and copy-edit galleys, tabulate survey results, and even design Web sites and printed publications.
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